Many IT issues require preparedness, patience, and perseverance
One of the promising job fields that you can enter without a four-year college degree is the field of computer networking and security. With a diploma from a career training school or vocational school, you may be able to begin your career in a role such as computer repair technician, technical support technician, network technician, server administrator, or IT support technician.
What are some of the traits that can help you succeed in your new career? Computer networking specialists need to be analytical and patient people who never give up in the face of an IT problem. Try these tips to step up your game!
Tip 1: Stay calm
When networks are malfunctioning or programs aren’t responding, it’s important to stay calm. Getting frustrated and angry at the technology won’t help. Keep your cool, and begin a step-by-step process of analyzing the problem and looking for a solution.
Tip 2: Don’t guess
If you are working on a problem, and are getting into an area of the network or architecture that you don’t understand, don’t just guess. You could create additional problems if you start experimenting with parts of the system that you don’t understand. Instead, start by doing online research to see if there is an obvious solution to the problem. If you are still confused, ask your supervisor or co-workers for help. And then pay attention to what they do, so that you know for next time.
Tip 3: Keep a notebook
It seems funny that an IT person would need an old fashioned pen-and-paper, but it really helps to have a notebook ready as you work. Use it to jot down the steps you need to take, usernames, error codes, settings, and other things you may need to remember as you sort out an IT problem. Record what you did so that you can go back and undo it if you did something wrong.
Tip 4: Communicate clearly
In companies with IT departments, good communication is critical. Your supervisor and co-workers need to know what you’re working on, especially if it something crucial to the entire network. If you have a job where you are working with users, communication is also important. Users may be creating network problems, and they need to know the proper way to avoid these problems. You need to be able to explain—in simple language—what they need to do. Make sure you have patience with the users. Remember that they are not trained in IT, and may feel frustrated or overwhelmed by technology problems.
Tip 5: Never stop learning
As you already know, the field of computer science changes rapidly. Once you have finished your computer networking training, you will need to continue to stay current with technological developments. Look into continuing education options and seek out certification programs where you can earn more credentials. Read tech blogs and magazines. Keep your own computers and devices up to date, and try not to let technology changes get ahead of you. If you stay up to date, more opportunities may be available at your workplace for advancement in your career.
We hope these tips have helped to give you perspective on some of the traits that will help you succeed in your computer networking career. Getting computer network training is something you can be proud of as you enter the job market. In todays’ world of ever-increasing reliance on technology, your skills will be valued!
This blog article was provided by the Branford Hall Career Institute. We proudly offer a Computer Networking Management program and a Computer Networking and Security program at our campuses located in New Jersey, Massachusetts, and Connecticut. Contact us today to request more info.