How to Be a Better Medical Assistant

Find out how you can stand out in this important healthcare role

How do you know if you’re doing a good job as a medical assistant? Your supervisors might tell you that you’re competent and efficient. But being great at your job—especially in a hands-on patient care role like this one—means that interpersonal skills and some other seemingly small details can be central. And so is bringing your best attitude to your work every day.

When you’re training to be a medical assistant, you’ll learn many essential elements of patient care and how to perform certain aspects of your job. Over time you can build confidence and additional skills (especially if you’re eager to learn new things and take on additional responsibilities). But it’s always good to come back to the basics, so make sure you’re focusing on these areas as a matter of course:

Dress to impress

You may be wearing scrubs, but make sure they’re clean, wrinkle free, and have no holes or stains. Make sure they look fresh and clean.

Smile with your eyes

Your smile is key! Your smile can have a hugely positive effect on your patients as well as your supervisors. When you flash a genuine smile, with your eyes, it helps to create a positive mood in others. This can be hugely helpful in stressful healthcare situations, where a patient might be nervous or agitated.

Look for ways to being helpful

No task is too big or small for a team player. Your attitude of helpfulness means as much, or maybe even more, than how diligently you perform your work. Gain yourself a reputation as someone who looks out for others on your team. Even small gestures, like opening the door for or picking up after a colleague, can make a difference! Soon you might find that others are making an effort to contribute to the team as well.

Be confident

Believe in yourself! Know that you have it in you to be the best. Try to learn from your mistakes, and treat each one as a lesson to become better at what you do. Be confident in the skills you’ve learned, and also remember that it’s okay to ask for help. This shows that you want to grow and learn and improve—all of which will help you be a better medical assistant

If you want to hear praise from your patients or supervising nurse or doctor, then be conscientious of how you conduct yourself throughout your workday. Notice how those colleagues whom you respect and admire conduct themselves—especially in challenging situations. Is there anything you can learn from them? You might recognize some of the above qualities in what you see them do.

Are you still considering medical assisting as a career? Learn more about what it takes to become a medical assistant. It’s important for you to discover if medical assisting will be the right career for you. Choosing the right training program can be a great first step towards professional success.


This article is part of the Branford Hall weekly blog. We offer many professional training programs at ten campuses in Connecticut, Massachusetts, New York, and New Jersey. Reach out to us for more information today!