One way to make yourself indispensible as an employee is to focus on your people skills
In any career, basic people skills will serve you well. No matter what level of responsibility you have, it’s important to work effectively with others and to treat them with a level of professionalism that reflects well on you, as well as the organization.
Here are some job skills for which you might not receive formal training. They can come in handy on almost every day of a job where you interact with people. The more you refine and focus on these skills, the more your peers will trust and respect you, and the more successful you will be.
There may be areas where you could use some improvement—we all have them—so take a look at this list and see what areas would be a good focus for you in the coming weeks and months. Making changes in these skill areas can improve your professionalism and improve your working experiences over time.
If you can put yourself in the other person’s shoes, then you can have empathy. This is essential if you’re going to help someone resolve a situation—even if they see things differently than you do. Resolving conflicts requires at least one person in the interaction who can see beyond just themselves, and can look at things from a higher vantage point. If you practice doing this, you’re likely to see new solutions present themselves. If you simply stay wedded to your own position, you’re likely to stay stuck in conflict instead.
Want to keep other people calm? Then be helpful and courteous in all your interactions. It can have an influence on those around you, and sets a standard of behavior that everyone should be striving for. Treat others with respect, and it’s more likely they will be respectful towards you as well.
Lead with confidence
While you don’t want to come across as arrogant, it is good to stay grounded in what you know you can offer and do well. This sense of self is valuable, and can put other people at ease. When you understand what you’re able to offer a situation, it helps you to meet the needs of others more efficiently—and seek help when you need it.
Respond to each unique situation
Flexibility is a highly useful quality, because every situation you encounter is likely to involve different personalities, factors, and dynamics. Take a look at the specific issues in a certain scenario, and then think about what might be useful in addressing those issues. When things change on the fly, you can switch gears in response as need be. This can go a long way in keeping things running smoothly over time.
Practicing these skills can make your work easier, because others will find they can count on you to resolve almost any situation. It’s your responsibility in your job to handle things professionally—if you truly care about being productive and effective.
This article is part of the weekly blog of Branford Hall. We offer a number of career training programs at our eleven campuses in Connecticut, Massachusetts, New York, and New Jersey. Contact us for more information or to schedule a campus tour!